ACCESS DETAILS
MUSEUM
The building has flat access and an accessible toilet.
A gender neutral toilet is available.
General accessibility
Level access throughout most of the building, suitable for wheelchair users and limited mobility visitors
Passenger lifts to different floors and accessible toilets available
Staff available at reception and throughout the museum to assist visitors
Getting there
Free on-site parking, including a disabled space near the entrance
About a 7-minute walk from town centre or train station
Accessible via multiple bus routes and cycling routes
Facilities for families
Free entry and parking
Baby changing facilities and breastfeeding allowed throughout
No café, but drinks machine, water fountain, and picnic areas available
Mobility access details
Step-free access to galleries via lifts
Wide routes in most areas; some stairs still present
Lifts have audio announcements and accessible controls
Neurodiverse visitors / autism support
Some galleries have low lighting, sounds, or moving visuals
Visual guides provided to prepare for visits (pictures of key building points & sensory map)
Visual impairments
Some low-light areas across galleries
Large-print information available
Assistance dogs welcome (water bowl provided)
Hearing impairments
Portable hearing loop available at reception
British Sign Language interpreters can be arranged with advance notice
Additional accessibility features
Accessible entrance with automatic door
Accessible toilets with baby-changing and free period products
Seating available in many galleries
Clear routes and signage throughout the building
Emergency proceduresVisitors with additional needs can request a Personal Emergency Evacuation Plan (PEEP)
Clear evacuation instructions and designated assembly point
EXHIBITION
Audio Description
Zones
Large Print
Interactive elements
Community Curator Weekends
Seating
Clear Signage
EVENTS
Step free
Gender neutral toilets
More details on each page
MORE INFORMATION
Contact